Our mission statement:
The
Slandala Company is a consulting company that earns the trust of its clients by
providing objective and accomplished expertise in the information security
lifecycle
- by
deserving our clients trust, we will earn their business.
With that goal, we have adopted the following
principles that guide our assessments, business and operations.
Value The
Slandala Company provides a fair and thorough assessment meeting the compliance
requirements of the engagement. We also endeavor to provide a value
beyond that, by providing observations and recommendations based on our
experience with a wide variety of systems and operations, while minimizing our
impact to your day-to-day operations.
Transparency
The Slandala Company is always willing to discuss our approach, observations
and conclusions. During an assessment, we strive to establish an
atmosphere of openness and partnership where the client can always openly
address any concerns with process or findings. An engagement
based on partnership not only makes for a more agreeable work atmosphere, but
improves our mutual understanding and the accuracy of the results. A
partnership allows us to address any issue or potential finding and fosters a
clearer understanding for the client, the staff and the assessor.
Impartiality
The Slandala Company does not engage in assessments or business which
involve or may involve a conflict between the interests of The Slandala Company
and the interests of our clients or where a risk of impartiality may
arise. The Slandala Company does not assess any of our own
operations or work and maintains a strict independence from the operations
we assess.
Confidentiality
The Slandala Company will protect our clients information and will not
disclose information without their direction and approval.
Resolution of Issues and
Feedback The Slandala Company will always thoughtfully consider and
openly discuss our approach, conclusions or any complaint or concern about our
work. We formally request client input at four junctures:
the kickoff, while on site, during the review of our deliverables and at the
conclusion of the engagement. We encourage discussions of our conclusions,
which we base on the documented criteria and a full understanding of the
available evidence. If the criteria is clear and the evidence
available, we can usually agree on the conclusion.
At the conclusion of the engagement, we will
also ask for any issues or feedback. This is a sincere formal
request and our opportunity to improve our process. We also do it
because we want to continue to earn your business.